Terms of Service

Effective: [DATE] · Last updated: [DATE]

Template — not legal advice. Arbitration clauses, liability caps, and class-action waivers are enforceable only if drafted and presented correctly, and the rules vary by state. Have an attorney review this before publishing. Replace every [BRACKETED] value.

Contents

  1. Acceptance of these terms
  2. What the service is — and is not
  3. Eligibility
  4. Your submission
  5. Savings estimates
  6. How we are compensated
  7. Third-party partners
  8. Prohibited use
  9. Intellectual property
  10. Disclaimer of warranties
  11. Limitation of liability
  12. Indemnification
  13. Disputes and arbitration
  14. Governing law
  15. Changes
  16. Contact

1. Acceptance of these terms

These Terms of Service are a binding agreement between you and [LEGAL ENTITY NAME] ("Solar Edge Help," "we," "us") governing your use of [DOMAIN]. By using the site or submitting a quote request, you accept these terms. If you do not accept them, do not use the site.

2. What the service is — and is not

Solar Edge Help is an information and referral service. We collect information from homeowners interested in residential solar and introduce them to licensed third-party solar companies.

We are not:

We do not install equipment, perform site surveys, issue binding quotes, arrange financing, or guarantee that any company will contact you or offer you terms.

3. Eligibility

You must be at least 18 years old and a resident of the United States to use this service. By submitting a request you represent that the information you provide is accurate and that the phone number you provide is your own, or that you are authorized to consent to contact at that number on behalf of its subscriber.

4. Your submission

When you submit a quote request, you authorize us to share the information you provided with the companies described on our marketing partners page, and you consent to be contacted as described in that form's disclosure and in our Privacy Policy. Consent to contact is not a condition of purchasing anything, and you may withdraw it at any time through our opt-out form.

Submitting false information, or another person's information without their permission, is a breach of these terms.

5. Savings estimates

Any savings figure shown on this site — including the estimate that appears while you complete the form — is an illustration generated from generic assumptions, not a quote, appraisal, or promise. Actual savings depend on factors we do not know and do not evaluate, including your roof's orientation, pitch, shading and condition, your local utility's rates and net-metering rules, your consumption pattern, the system you ultimately buy, your financing terms, and which incentives you qualify for.

Do not rely on any figure shown here in making a purchasing decision. Rely on the written quote you receive from a licensed installer after a site evaluation.

6. How we are compensated

We are paid by solar companies for introductions, typically a fixed fee per qualified request. We are not paid by you. Compensation may influence which partners receive your request and the order in which companies are presented. It does not obligate you to anything, and no partner is endorsed or certified by us beyond the vetting described on our partners page.

7. Third-party partners

Solar companies you are introduced to are independent businesses. We do not control their pricing, their sales conduct, their workmanship, their warranties, or their compliance with law. Any contract you sign is between you and them.

Verify licensing, insurance, and references independently before signing anything. If a partner behaves improperly, tell us at suppor@solarhelp4u.net — we take conduct complaints seriously and remove partners for cause — but we are not responsible for their acts or omissions.

8. Prohibited use

You agree not to:

9. Intellectual property

The site's design, text, graphics, and code are owned by us or our licensors and protected by intellectual property law. You may not reproduce or distribute them without permission.

10. Disclaimer of warranties

THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the site will be uninterrupted or error-free, that any information on it is accurate or complete, or that you will receive a quote, a competitive price, or any contact at all.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS OR SAVINGS, ARISING FROM YOUR USE OF THE SITE OR YOUR DEALINGS WITH ANY SOLAR COMPANY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED [AMOUNT, e.g. $100].

Some states do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of sections 10 and 11 may not apply to you.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your breach of these terms, your submission of information you were not authorized to submit, or your violation of any law.

13. Disputes and arbitration

[ARBITRATION CLAUSE — TO BE DRAFTED BY COUNSEL. If you include one, it must be conspicuously presented, describe the arbitration forum and cost allocation, and include an opt-out window. A class-action waiver drafted incorrectly can invalidate the whole clause. Consider carefully whether arbitration is right for your business before adding it.]

14. Governing law

These terms are governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules. Subject to section 13, any action must be brought in the state or federal courts located in [COUNTY, STATE].

15. Changes

We may revise these terms. The "Last updated" date reflects the current version, and changes take effect when posted. Continuing to use the site after a change means you accept the revised terms.

16. Contact

[LEGAL ENTITY NAME]
[STREET ADDRESS]
[CITY, STATE ZIP]
Email: suppor@solarhelp4u.net